Although Ted is new to Lancaster, he has held a variety of positions at Mercedes-Benz of West Chester. From 2002 to 2009, Ted's career at Mercedes-Benz blossomed from a valet, to an appointment coordinator, then to a warranty administrator and finally to a service advisor. 

Ted believes these various roles have provided him with a thorough knowledge of the Mercedes-Benz Best Practices. 

During his high school years, Ted was a goalie for his school's hockey team. These days, he enjoys playing indoor roller hockey for a men's recreational league. Any hockey fan knows, a goaltender must have detailed reaction time - the ability to recognize a given situation and decide what skill to execute - and the ability to maintain concentration and intensity after being scored upon.  It is no surprise Ted considers his greatest strength as a professional to be his dedication to follow through with promised tasks. He believes his organizational abilities and work ethic are the largest contributors to this strength. These attributes, coupled with Ted's easy-going yet professional demeanor, is a great fit for Mercedes-Benz of Lancaster.