We live in unprecedented times, and as such, the team at Mercedes-Benz of Lancaster has been forced to adapt to the ever-changing climate. With so much uncertainty surrounding our customers, we feel that it's prudent to be a force of stability in Lancaster PA. By leveraging the connections we have with Mercedes-Benz Financial Services (MBFS), we can offer certain customers payment deferments that last up to 90 days.

How Can I Defer My Payments?

If you decide that you need or want a payment deferral, you can log-in to your MBFS account and use the easy self-service option. There's a set of instructions located directly on your account, so follow the prompts, and we'll get you squared away. It's important to note that if you have multiple loans or leases, you'll have to make a separate request for each one. You may also call 800-654-6222 to reach the MBFS call center.

No Credit Penalties on Payment Deferments

If you're worried about how a payment deferment will affect your credit score, don't. Because of the high volume of requests we are getting due to circumstances beyond anyone's control, there is leniency being given on all payment deferments. Special coding will be added to your MBFS account given by the credit bureaus to ensure that you are protected.

It is worth noting that you must apply for the credit deferment in advance of your first payment. Otherwise it will be counted as a late payment (which does affect your credit score).

Questions? Contact Us

We understand that there are a lot of complications when it comes to auto financing even under normal circumstances. That's why our team of finance experts is on standby to help put your mind at ease.

Categories: Finance